Virtual assistants make use of automatic speech recognition (ASR) to help users answer entity-centric queries. However, spoken entity recognition is a difficult problem, due to the large number of frequently-changing named entities. In addition, resources available for recognition are constrained when ASR is performed on-device. In this work, we investigate the use of probabilistic grammars as language models within the finite-state transducer (FST) framework. We introduce a deterministic approximation to probabilistic grammars that avoids the explicit expansion of non-terminals at model creation time, integrates directly with the FST framework, and is complementary to n-gram models. We obtain a 10% relative word error rate improvement on long tail entity queries compared to when a similarly-sized n-gram model is used without our method.

Related readings and updates.

SIGIR 2020

Apple sponsored the forty-third Special Interest Group on Information Retrieval (SIGIR) Conference, which was held virtually from July 25 to 30. SIGIR is a leading international forum focused on presenting new research in the informational retrieval field.

See event details

Predicting Entity Popularity to Improve Spoken Entity Recognition by Virtual Assistants

We focus on improving the effectiveness of a Virtual Assistant (VA) in recognizing emerging entities in spoken queries. We introduce a method that uses historical user interactions to forecast which entities will gain in popularity and become trending, and it subsequently integrates the predictions within the Automated Speech Recognition (ASR) component of the VA. Experiments show that our proposed approach results in a 20% relative reduction in…
See paper details